Not only to avoid conflict, but as building blocks to strengthen relationships with others whether they be business, casual or more personal.
Know their first name. Hopefully you know your spouse’s name, but you may not know the names of the people at the coffee shop. I know Fran, Carter, Nick, Albert, Tiffany, and Rachel at my coffee shop, and I say “hi” to them by name every day.
Be on time. See Science Tuesday.
Be a good listener. Don’t just hear, listen. Good listeners are super rare and people that love to talk seek out good listeners, but its a skill worth having.
….this next one is really important…….
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